Shipping policy
Shipping Policy
Last updated: March 29, 2026
Thank you for shopping with Lumani Impact.
Please note that Lumani Impact primarily sells digital products. As a result, traditional physical shipping does not apply to most orders placed on this website.
1. Digital Delivery Only
Unless a product page clearly states otherwise, all products sold through this store are delivered electronically. No physical item is shipped to your mailing address.
2. Delivery Method
After successful payment, digital products are typically delivered through one or more of the following methods:
- A download link displayed on the order confirmation or thank-you page;
- A confirmation email containing download or access instructions;
- Access information sent to the email address provided at checkout.
3. Delivery Time
Digital delivery is usually available immediately after payment is successfully processed. In some cases, delivery may take several minutes due to payment verification, email processing, temporary platform delays, or technical issues.
If you do not receive your digital product within 30 minutes of your order confirmation, please check your spam, junk, or promotions folder first. If you still cannot locate your access email or download link, contact us at contact@lumani-impactt.click.
4. No Physical Shipping Charges
Because our products are delivered digitally, there are generally no shipping fees, postage charges, customs duties, import fees, or physical delivery carrier charges associated with standard orders for digital products.
5. Customer Responsibilities
To ensure successful delivery, you are responsible for:
- Providing a valid and correctly spelled email address at checkout;
- Checking your inbox and spam/junk folders after purchase;
- Using a device and software capable of opening standard digital file formats;
- Safeguarding your download links and purchased files from unauthorized sharing.
6. Failed or Delayed Digital Delivery
If your digital product is not delivered as expected, please contact us with your order number and the email address used for the purchase. We will make reasonable efforts to verify the order and re-send access details where appropriate.
7. Geographic Availability
Because our products are delivered electronically, orders may generally be placed from many locations, subject to payment approval, technical compatibility, local legal restrictions, and our right to refuse or cancel orders at our discretion.
8. No Shipment Tracking
Since most orders are fulfilled digitally, physical shipment tracking numbers are not typically provided.
9. Future Physical Products
If we offer physical products in the future, any applicable processing times, delivery estimates, shipping rates, carrier information, customs details, and damage procedures will be stated on the relevant product page or in an updated Shipping Policy.
10. Contact Information
If you have any questions about delivery or need assistance accessing your purchase, contact:
Lumani Impact
Operated by MV ECOM LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: contact@lumani-impactt.click
Phone: +1 323 554 0823